Last Updated: October 2026
At Custom Patch Makers USA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or place an order with us.
Information We Collect
We may collect the following information when you use our website or request a quote:
- Your name, email address, and phone number
- Billing and shipping address
- Order details and design files you upload
- Payment information (processed securely through our payment partners)
- Basic browsing data (such as IP address and pages visited)
How We Use Your Information
We use the information we collect to:
- Process and fulfill your custom patch, pin, or keychain orders
- Communicate with you about your order, quote, or inquiry
- Improve our website and customer service
- Send occasional updates or promotional offers (only if you opt in)
How We Protect Your Information
We take reasonable steps to protect your personal data from unauthorized access, loss, or misuse. Your payment details are processed through secure, encrypted payment gateways, and we do not store sensitive payment information on our servers.
Sharing of Information
We do not sell or rent your personal information to third parties. We may share limited information with trusted service providers (such as shipping companies or payment processors) solely to complete your order.
Cookies
Our website may use cookies to improve your browsing experience and understand how visitors use our site. You can disable cookies through your browser settings at any time.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Ask us to correct or update your information
- Request deletion of your personal data, where applicable
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
📧 [email protected]
📍 Cumberland Pl, Southampton SO15 2NP
📍 77 Fulham Palace Rd, London W6 8JA
By using our website, you agree to the terms of this Privacy Policy.